Hamurana Lodge

Responsible Tourism 

Over the past year the lodge has incorporated numerous practices to become an environmentally friendly hotel. We train our staff to be more aware of environmental issues and we will continue to strive for the best management practices to sustain our environment.

Our accomplishments over the past year are as follows:


• Created our own organic vegetables and herbs gardens
• Planted native and exotic species to attract New Zealand native nectar feeders (e.g. Tui & Bellbirds). Native berries trees are also a food source for our native pigeon, the Kereru
• Undertake active control of non-native animal pests (possums & magpies) that threaten our native forests and native birds.
• Participated at the Rotorua night market showcasing the importance of growing own gardens
• Carefully sourced from local independent producers, while keeping our food miles super-low. In fact, 100% of our fresh produce comes from the region
• All menus are designed with seasonal cuisine in mind
• Try our jams, chutneys, cakes and biscuits - they're all home-made too
• Organised kids cooking classes with visit of the garden and the animals
• Supporting the local Ronald McDonald House through kids cooking classes and charity diners
• Other donations to local charities: Hamurana Play Center and Hamurana Springs Association
• Sponsored Body Positive Association based in Auckland
• Buying bio-degradable plastic bags and disposables utensils made from corn
• Owner's field trip to Bali to support to our orphanage

Energy Use

• Placement of signs in rooms to remind guest to turn off lights and televisions when leaving the room
• Closure of the wing, when possible, during low occupancy so it does not have to be lit heated or cleaned
• Unplugging of electrical appliances in rooms when not in use for a period of time
• Educate your staff to turn off lights and turn down heating/air conditioning when rooms are unoccupied. Also, during summer months, to close the drapes
• Turn off the swimming pool heating pump during low season and use timer during the high season
• Use daylight exclusively in library, gym, meeting room, bar, and restaurant for as much of the day as possible

Recycle Waste

• Giving food waste to our pig
• Composting of coffee grounds for hotel garden and use a compost bin for our gardens
• Paper sent to recycling company
• Recycling of glass, metal, tins, aluminium scraps, and cooking oil
• Dual valves, which allows the usage of less water when flushed has been connected to toilet systems
• Provided recycling bins in the kitchen to make recycling as easy as possible

Water Use

• Immediate repairs to leaking water fixtures
• Providing guest with the option to reuse towels and linens which not only saves water but also labour, detergent and energy

Solid Waste

• Saving partial rolls of toilet paper and facial tissues for use in employee areas
• Re-use of damaged linens and towels for rags
• Provide reusable items such as small toilet hand towels, cloth napkins, glass cups, ceramic dishes, etc. with all food and beverage services
• Provide glass cups and ceramic mugs instead of plastic for in-room beverages. Cups and mugs are place upside down instead of covering opening with a plastic wrapping

Generally, our aim has been to educate staff on the lodge's environmental commitment. Also, the lodge has made a commitment to purchase recycled products and contents when possible, and to purchase in bulk when appropriate.

Would you like to help?

• There is a large recycling casket at Hamurana Lodge for any glass, plastic, paper, tin and aluminium you'd like to dispose of
• Consider reusing your towels for a second day. Most of our guests already do this, because it helps reduce water usage and cuts down on the amount of detergents entering our waterways.
• Drink our tap water instead of buying bottled water. We supply refillable, re-useable water bottles. If you are out for the day, just fill the bottles with fresh tap water to take with you. Complimentary lemons are available from our home-grown unsprayed lemon trees
• To conserve water, consider tuning off the tap while brushing your teeth and shortening your showering time
• For any local supermarket shopping, please take the green 'enviro' shopping bags supplied to save using plastic bags

Future Environnemental Initiatives

• Switch to compact fluorescent light bulbs in guestrooms, lobbies, and hallways. Increase use of sensors and/or timers for areas that are infrequently used
• Provide guestroom recycler baskets for newspaper, white paper, glass, aluminium, cardboard, and plastic
• Provide recycling bins both in public areas (i.e., gym), and in the back office (including one at each desk) to make recycling as easy as possible
• Buy office and guest amenity products that contain recycled material and produce locally
• Buy fair trade, cruelty-free guest amenity products whenever possible
• Use recycled paper products (with high post-consumer recycled content) that are either unbleached or bleached using a chlorine-free process. Minimize the amount of paper used for each guest (i.e., reduce paper size of invoices, etc.)
• Use nontoxic or least toxic cleaners, sanitizers, paints, pesticides, etc. throughout the lodge
• Purchase "Energy Star" appliances wherever possible. Replace old washing machines with both water and energy conserving models
• Install a solar water heating system for the swimming pool
• Provide our guests with more bicycles, and walking maps
• Switch to drought resistant native plants in garden areas. Replace some mowed landscaping with native ground cover
• Create an incentive program to encourage our staff to participate in and improve upon environmentally-friendly practices
• Use proper insulation for the roof
• Donate leftover guest amenities, old furniture and appliances to charities
• Creation of a gift shop, purchasing fair trade products and local Maori artisans/artists
• Offer discounted rates to sustainable living/environmental organizations who would like stay at and/or hold meetings at the lodge
• Play our part in the sustainability chain by choosing to belong to sustainability Rotorua Sustainable Tourism Charter and engage in sustainable business practices that contribute to conserving the physical and the sociocultural environment.

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