Spa Indulgence Experience
With the Hamurana Lodge Spa Indulgence Experience Package you will spend two cosy nights in our newly renovated spacious rooms and experience the lodge in its grandeur. Là, tout n'est qu'ordre et beauté, luxe, calme et volupté
Discover Maori Culture
The Mitai family is proud to have created a sacred and spiritual place that offers you an indigenous cultural experience like no other.
OZ direct
Escape OZ on our direct Sydney-Rotorua flights and experience Hamurana Lodge while you visit the Geothermal and Adventure region of Rotorua.
Luxury Sailing Experience
Enjoy an eco-sailing experience in pure comfort, on Lake Rotoiti a pristine natural environment rich in cultural history and wildlife.
Terms & Conditions
RESERVATION POLICY
A deposit of 25% of the total cost is required to confirm your reservation to be made either by bank transfer or credit card details with expiry date and security code* (Credit card details required in any case). All reservation requests are subject to confirmation after payment is received.
Tariff includes the New Zealand Goods and Services GST of 12.5%
CANCELLATION POLICY
Cancellation after booking: 25% forfeit of the total booking price. Cancellation within 14 days of arrival date: 100% forfeit of the total booking price.
BANKING DETAILS
Bank: ASB Bank Rotorua
Address: corner of Pukuatua and Tutanekai Street, Rotorua NZ
Account Name: Hamurana Lodge
Account Number: 12-3155-0145371-50
Swift Code: ASBBNZ2a
*CREDIT CARD ADDITIONAL POLICIES
- The credit card details you give Hamurana Lodge for your deposit and guarantee of your accommodation or your group's accommodation may be used for charges/fees incurred due to cancellation and/or charges/fees not paid for at checkout.
- If you have any change to your plans please inform Hamurana Lodge in writing, as early as possible. The cancellation policy is detailed above and will be applied
- Guests are liable for all damages and breakages and these are charged to you at checkout or invoiced for payment.
- Please be aware it is travel agency's responsibility to advise their client of the cancellation policy.
- The credit card details, used for a deposit and guarantee of accommodation, at Hamurana Lodge, are not forwarded to any other supplier for payment of any goods/services/tours/ travel booking/car rentals
- No refunds are transferred to any credit card other than the original credit card provided for the guarantee or payment.
ADDITIONAL TERMS
The above terms and conditions apply to room bookings only. Specific terms and conditions apply to Wedding, Conference and other Events, which are available upon requests.
